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Privacy Policy

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This Privacy Policy describes how Transcend Global Logistics ("we", "us", "our") collects, uses, and protects the information you provide when you visit our website or use our services. We are committed to respecting your privacy and maintaining the security of your personal information. By accessing our website or using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

  • Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, email address, phone number, and delivery address.
  • Payment Information: If you make a purchase, we collect payment information, including credit card details, to process your transaction securely.
  • Usage Data: We may collect information about your interactions with our website, such as the pages you visit, the links you click, and the duration of your visits.
  • Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, communicate with you about your order status, and provide customer support.
  • Improving Our Services: To analyze website usage trends, monitor the effectiveness of our marketing campaigns, and improve our website and services.
  • Communication: To send you promotional offers, newsletters, and other updates about our products and services unless you opt out of receiving such communications.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Sharing of Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • Legal Requirements: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Your Rights

You have the right to:

  • Access and update your personal information.
  • Request that we delete your personal information, subject to legal requirements.
  • Opt out of receiving marketing communications from us.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the contact form on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes.

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